He is responsible for overseeing strategic planning, legislative programs and regulatory strategies and funding major implementation initiatives. This includes, but is not limited to: navigation, video, image galleries, etc. Telephone comments/suggestions about Metro Service are temporarily disabled. All forms can be submitted to
[email protected] or dropped off at the front desk at the Office of Human Resources (DeMille Hall 140, Orange campus). Find out about our Guaranteed Return Trip Home Program. Hackett is credited with implementing process and policy enhancements that improved Metrolinks financials and transparency. Early in his SANBAG tenure, Kettle was Director of Intergovernmental and Legislative Affairs for both SANBAG and the Riverside County Transportation Commission (RCTC). Don Del Rio joined Metrolink in early 2012 as its first in-house General Counsel. Castellon has nearly 20 years of experience in passenger rail, light rail and bus transit safety and security having previously worked with the Tri-County Metropolitan Transportation District (TriMet) in Portland, Phoenix Valley Metro, LA Metro and Bombardier Transportation North American. As the employee experiencing the emergency, you choose the most efficient means to get to where you need to go during a valid emergency. Metropolitan Saint Louis Transit Agency providing MetroBus, MetroLink and Call-A-Ride paratransit services. 20 free emails each month. Arnold Hackett is Chief Financial Officer of Metrolink. When will I be able to activate my ticket? I have heard the train can be delayed; is there somewhere I can check for updates? The Strategic Plan has postulated ridership growth and the train operations and infrastructure needed to achieve this growth. Bahr is a strategic leader passionate about creating positive customer experiences that benefit people of all backgrounds and abilities. Can I have both OCTA U-Pass and the Metrolink Monthly Pass? Lines Affected: San Bernardino, 4/28/2023:
Responsible Metro operating divisions or administrative departments investigate all complaints and implement any corrective actions to be taken. Castellon oversees programs that continuously improve safety protocols for the agency and promote a proactive safety culture resulting in safer transit operations for all. Schedule Info & Maps. Iliyana Stareva has 20K+ colleagues in total at ServiceNow. PDF schedule. There is a flat $100 subsidy applied towards the pass cost for all Chapman staff, faculty, and students, regardless of how far Panthers are traveling. The pre-tax deduction option is for Chapman faculty and staff. Redirecting to https://metrolinx.com/en/aboutus/about_us_index.aspx Since Ronnie Campbell joined Metrolink in 2016 as Chief Financial Officer, he has re-established trust with the Board of Directors and the five Southern California transportation authorities that. Chapman University does not subsidize Amtrak tickets. An initial deposit of $30 is required for students, and an initial deposit of $45 is required for staff/faculty, who have the option of pre-tax payroll deductions as well. Prior to joining Metrolink, Hubler was the director of government and community relations for the San Gabriel Valley Council of Governments for 14 years, responsible for securing grant funding for the Alameda Corridor-East rail infrastructure construction program in Los Angeles County. A Metrolink train at Union Station Wednesday . In this case, riders will be notified to replenish funds taken from the balance to the required amount ($30 for students, $45 for staff and faculty). You may sign up for Payroll Deduction and have the payment for your pass taken out of your check directly. PRESTO is an automated fare collection system trusted by 11 different transit agencies in the Greater Toronto and Hamilton Area, and Ottawa. Tweets. Fornelli has more than 20-years experience in freight and passenger rail having previously served as Director of Transit and Rail Programs for the San Bernardino County Transportation Authority (SBCTA), one of Metrolinks member agencies. How will I know if my balance is below the required amount? Edited 6 time(s). If the rider requested a pre-tax deduction, please email
[email protected] to discuss options. Bahr earned her Bachelor of Arts in international relations from Alliant International University and studied at the University of Minnesota's Carlson School of Management. Nearest MetroLink: 4 blocks from Blue/Red lines at 8th & Pine The Cal State LA Metrolink Station is located at our Transit Center at the south end of the campus below the Metro busway. For questions, contact: Manager, Customer Care, Metrolinx, 20 Bay St, Suite 600, Toronto, ON M5J 2W3, (416) 869-3600. The e-mail was obtained by The Times. Website. Registered mobile app users will receive their free ticket via. Riders can activate their passes on the 1st of the month it was purchased; if the pass(es) is not utilized or activated by the 16th of that month, it will become void. PURPOSE OF POSITION The Southern California Regional Rail Authority (SCRRA), operator of the Metrolink Commuter Rail System, is seeking a Director, Marketing & Partnerships who will direct strategic planning, development and execution of all marketing and partnership functions at Metrolink. The San Bernardino line has station . Neither students nor student employees qualify for the pre-tax deduction. For a safe, comfortable, convenient ride its as easy as 1-2-3! Operate tools to perform the duties of the position, such as computers, office equipment and work-related machinery. You are eligible to participate in the GRH program if you are a Chapman administrator, staff or faculty member, or student employee who is currently participating in a Chapman public transportation program coordinated with OCTA and Metrolink, and you commuted to work using public transportation on the day of the emergency. Monthly subsidized passes are available from the 1st through the 20th of the month. The courthouse is located directly across the street from the Gateway Arch and National Expansion Memorial. The Design Division supports the orderly transition from these concepts to constructed projects by several stages of increasing refined design and cost estimating. Please contact the Commuter Services office at 323-343-5277 for more information. Los Angeles, CA metrolinktrains.com Joined July 2008. The Rideshare Team will provide a summary of the OCTA fares to the rider, notifying them if they have surpassed the monthly subsidy or not. Hackett has more than 30 years of experience in the private technology industry at the Xerox Corporation where he served as vice president and general manager of alliance and partnership management. During her tenure at Cubic, she led multiple corporate brand updates, launched innovative products and solutions, and implemented strategic communications strategies that resulted in new business worth over $3 billion. If the rider purchased it with cash, submit a receipt to
[email protected] for processing. Natural disasters, including but not limited to fires, mudslides, flooding, and earthquakes, are excluded as a valid reason for GRH reimbursement, Personal vehicle (if parked at a Park & Ride lot or transit station), Medical facility (not related to an on-the-job injury). However, for riders who do not have a smartphone, riders can receive a physical card to use at Metrolink ticket terminals. After the ADA Compliance oversight review has been completed, Customer Relations will provide a written reply to the customer, to the contact address provided, within ninety (90) days of receiving the complaint. There are two ways for students to pay their deposit and monthly fees (as applicable): Chapman University will provide a subsidy covering the first $30 of your monthly fares. Transition between a stationary position at a desk or work location and move about Metrolink facilities or other work site locations. It is taken out of the paycheck before taxes, thus lowering taxable income. Will Chapman University subsidize a different type of pass outside the Monthly or 5-Day Flex Pass? -. 0:03. She is committed to ensuring that Metrolink's communications and branding inspire riders and accurately reflect the agency's focus and values while continuously striving to improve the customer experience for all Metrolink passengers. All other Metrolink stops can connect to Cal State LA from a transfer at Union Station. Appointed by the City of Houston Mayor. 2023 Southern California Regional Rail Authority. Claims received after 60 days will not be accepted and trip costs incurred become your responsibility. intended. For comparison, the maximum capacity of the Luas is currently circa 9,000 passengers per direction per hour, and it is not considered feasible to upgrade it beyond a maximum capacity of circa 12,000. You are responsible for paying up-front for the selected ride, and submitting a receipt from the service provider as well as a completed. 5151 State University Drive, Los Angeles, CA 90032 (323) 343-3000 2023 Trustees of the California State University, Eligible employees can receive up to a 30% subsidy* (not to exceed the $100.00 maximum monthly subsidy) for employees who do not own a parking permit; such employees may obtain up to four (4) parking permits per month from, Monthly subsidized passes are available from the 1, For schedules and information, visit Metrolink at, Want to tryitfor free? Espaol. The purpose and objective of this department is to provide safe, regulatory compliant, and reliable track, bridge, and station facilities that meet the expectation of Metrolink and other passengers, freight operators, the public, and elected officials. Find employees, official website, emails, phone numbers, revenue, employee headcount, social accounts, and anything related to Metrolink. The Commuter Services Office is committed to providing faculty, staff, and students with an extensive Rideshare Program. Yes, you may. The pre-tax deduction is limited to passes up to $270 (rider payments up to $170 after the subsidy). Bringing 18 kilometres of smooth, fast, reliable rapid transit to Mississauga and Brampton. For more information contact Transportation Services via email or call (323) 343-5277. By reducing 9.2 million car trips annually, Metrolink has proven to be an effective solution, taking pressure off freeways and reducing gridlock. Metrolinx, an agency of the Ontario Government under the Metrolinx Act, 2006, was created to improve the coordination and integration of transportation in the Greater Toronto and Hamilton Area alongside the Ministry of Transportation. All rights reserved. Does Chapman University subsidize the entire cost of a Metrolink pass(es)? During my January 2016 visit, park service staff said that the upper floors would soon be accessible via an elevator, but the work could take 1-2 years to complete. Why do I need a credit card if using a rental car? 2023 Endeavor Business Media, LLC. Destinations include: Interim stops will also be accepted if they are needed to reach the final emergency destination. Shes held C-suite positions at the Port of Long Beach and Los Angeles County Metropolitan Transportation Authority (Metro). She has been Vice President of Human Resources at Doctors Hospital in Riverside, where among other responsibilities, she developed and implemented employee experience strategies. Metrolinx's mission is to champion, develop and implement an integrated transportation system that enhances prosperity, sustainability and quality of life. If I didnt use my pass during this month, can it be used in the next month? How do I qualify for Metrolink senior rate pricing? Passes purchased through the Rideshare Program are only available for the intended month it was purchased; if a rider is not able to utilize the pass, it will expire after the month ends. Before joining Metrolink, Kettle was the Executive Director of the Ventura County Transportation Commission (VCTC) for 14 years. You are required to make an initial deposit of $30 and maintain a minimum balance of $30 in your account each month as a cushion for your share of the fares. As CXO, Bahr brings her expertise in customer relations, communications, marketing, and customer experience to oversee the organization's commitment to putting customers first in regional passenger rail. Here is the Student U-Pass Request Form. Construction of the 71/91 Interchange Project in Corona is Under Way - Stay Connected. He became the Metrolink CEO in September 2021. April 10, 2023 Transportation and Parking Services Metrolink is the third largest commuter rail agency in the U.S. based on directional route miles and the eighth largest based on annual ridership, serving Los Angeles, Orange, Riverside, San Bernardino and Venture Counties. Metro HeadquartersLos Angeles County Metropolitan Transportation AuthorityOne Gateway PlazaLos Angeles, CA 90012-2952213.922.6000, Southern Californias long-distance commuter rail system Californias Gold Exhibit and Huell Howser Archives. Students, and those staff and faculty who do not wish to exercise the pre-tax deduction, may purchase the pass(es) via the Chapman E-Commerce portal or in-person at the Cashiers Office located in the Bhathal Student Services Center. Manage your account and set payment preferences. All customer complaints are carefully reviewed, and those submitted by customers who experience accessibility or ADA-related problems are additionally reviewed for adherence to Metro policies by ADA Compliance staff in the Civil Rights Programs Compliance Department. The cost of a one-way taxi ride plus a 15% tip is reimbursable and must be documented on the receipt. What happens if I forget to pay an outstanding balance? Eligible employees can receive up to a 30% subsidy* (not to exceed the $100.00 maximum monthly subsidy) for employees who do not own a parking permit; such employees may obtain up to four (4) parking permits per month from calstatela.aimsparking.com. Route Map JPG. Lorem ipsum dolor sit, amet consectetur adipisicing elit. Customer input helps us identify areas needing improvement, and commendations are always appreciated. Lazuardi ensures the completion of the annual agency-wide risk assessment, coordination of external audits and monitoring of corrective actions from the past audits. TheRideshare Program promotes alternative modes of transportation to campus with the goal of reducing the number of single rider cars on the road, thereby easing traffic and reducing environmental pollution. Cunningham directs staff and teams in the agencys Information Technology, Fare Collections and Positive Train Control (PTC) systems divisions. Track active, purchased and expired tickets or travelcards. (Metrolink Staff threatening my wife) Story : 17th Sept, Monsall Tram Station, my wife went to the monsall station and meet someone nearby, then back to the station to go home. Inclusion, Financial Aid Find out about our, For more information contact Transportation Services, Cal State LA has been recognized as one of the Best Workplaces for Commuters, For more parking and transportation updates, like us on Facebook. MetroLINK Global Presence In any case, a written reply will be provided to the customer within ninety (90) days. Metrolinx, an agency of the Ontario Government under the Metrolinx Act, 2006, was created to improve the coordination and integration of transportation in the Greater Toronto and Hamilton Area alongside the Ministry of Transportation. We have a unique opportunity to plan,build, operate and connect transportation in the Greater Golden Horseshoe. Police Department Emergency: 911 Non-Emergency: 314-231-1212 The 5-Day Flex Pass is Metrolinks newest product. SCRRA is entrusted (by the member agencies) with extremely valuable assets; the railroad corridors that were acquired by the railroad companies in the 1870s to 1900s and maintained and defended ever since. He also was Chief Rail Engineer for North County Transit District (NCTD)in San Diego County and Senior Supervising Engineer to the Orange County Transit Authority (OCTA) for Parsons Brinckerhoff. Payments to replenish funds into a riders balance can be made through theChapman E-Commerce Portal; Chapman staff and faculty members also have the option of pre-tax deductions. Find Employee Return to Campus and Student Return to Campus information.Emergency Notification. Metrolinx, an agency of theGovernment of Ontariounder theMetrolinx Act, 2006,was created to improve the coordination and integration of all modes of transportation in the Greater Toronto and Hamilton Area. Metrolinx is undertaking themost extensive transportation investment in Ontarios historyto get you where you need to go better, faster, and easier while also operatingGO Transit,UP ExpressandPRESTO. Am I supposed to leave any paperwork with the taxi driver? The GRH program is limited to employees of Chapman University. Lines Affected: Inland Empire-Orange County, Orange County. Use the get me there app to: Buy Metrolink tickets or travelcards using credit/debit cards. Lost and Found. Get a fresh look at some of the first GO Trains travelling on the Barrie Lines new elevated section. Stay Up-To-Date with RCTC a. Walker Canyon Temporarily Closed for Poppy Viewing and Other Trail Uses. As soon as the OCTA U-Pass rider retrieves their card, it is activated and ready for use. Metros Destination Deals program is proud to feature STL Style House as our Merchant of the Month. Elisa Cunningham joined Metrolink in September 2022 as its Chief Technology Officer with responsibility and oversight of the agencys digital strategy. As the interim Metrolink COO since February 2021, Filippi has led the operations team through the many challenges presented by the COVID-19 pandemic. For example, if an OCTA U-Pass rider's monthly fares were $50, the riders $20 payroll deduction (U-Pass fares of $50 minus $30 subsidy from Chapman University) would not be taxed. Kramer provides training to Metrolink staff on suicide prevention and recognizing suicidal behavior in people near train tracks, stations and those who call in to Metrolink's hotline, 1-800-273-8255. The Rideshare team processes requests on a monthly cycle, meaning riders must submit a request for every month they wish to ride. Kettle has more than 30 years of experience with local and regional government agencies. This includes areas of governance, a wide range of contractual and transactional matters affecting operations and procurement, assisting Human Resources staff, and litigation management. METRO SUBWAYLINK. website is If so, the representative submits a claim to the GRH office within 60 days. As part of its corridor planning, EWG conducts studies of MetroLink expansion. This program reimburses for a one-way trip from work to home, and to the car rental agency to return the car. Prior to that, she spent two years at New York City MTA in labor relations. Looking for a particular Metrolink employee's phone or email? 720 Following. We have ambitious plans to transform Metrolink into the backbone of the regions transportation system one that enables people to connect to opportunity, family and fun across all six counties, Kettle said. Burrowing Owl - Western RCA. Personal information you provide will be used, as requested, to respond to your enquiries; register you for a live event; book a meeting with a Metrolinx representative; allow you to participate in a survey; add you to an e-mail list that may send promotional messages; or otherwise provide you with a personalized experience. All complaints are investigated within a few weeks, but some may require more extensive investigation, or require more time to identify corrective measures. You can find all of them in FinalScout. The designs must accommodate potential or probable expansions in the capacity of the infrastructure such as much higher speed operation, electric traction power, heavier freight loads, or compatible shared uses of the corridor. Hubler joined Metrolink on Feb. 28 as the chief strategy officer, providing executive oversight and leadership for planning, government and community relations, sustainability initiatives and . Search over 700 Board meetings are typically held at 10:00 a.m. on the fourth Thursday of each month. Last edit at 01/08/20 16:33 by GenePoon. program. These terms and conditions (Terms) apply to your access to and use of any of our websites. Riders can find the corresponding train schedule through the Metrolink Mobile App or the Metrolink Schedules Website. metrolink metrolink metrolink communications inc metrolink llc metrolink srl metro-link Should I use my personal email when setting up my Metrolink Account? It is taken out of the paycheck before taxes, thus lowering taxable income. OCTA U-Pass Riders will only have to submit a request form once to set up their account and for processing. The E&C Department creates and maintains the Engineering Standards, Standard Specifications, Design Criteria Manual, Design Procedures Manual, Design Quality Assurance Plan, QA/QC Manual, CADD Manual and User Guide, and Track Charts. The Regional Guaranteed Ride Home (GRH) program is designed to provide emergency transportation home if an employee who participates in one of Chapmans public transportation programs experiences an emergency while at work such as illness or unexpected overtime. As Chief of Staff, Noelia Rodriguez serves as a top advisor to the CEO, driving excellence in performance and reporting for Metrolink. Riders will have to request another pass for the following month. We serve with passion, think forward, and play as a team. Yes, Chapman University riders can have access to both the OCTA U-Pass and a Metrolink Monthly Pass. Filippi leads Metrolink initiatives to develop and implement safety measures systemwide to enhance Metrolinks safety performance and organizational culture. Your U-Pass card will be deactivated if your balance reaches $0.00; however, you may obtain a new U-Pass card by paying the minimum of $45.